Contact channels
Sonos lists a US telephone contact and regional live-chat options. Have the product and a short description of the problem ready for Sonos; the directory does not diagnose audio equipment.
Before getting in touch
The telephone listed for Sonos is published for Sonos support — United States. Identify the product name, software version and any error shown.
- Keep the reference from any earlier support case.
- Copy the exact error message.
- Use the vendor’s secure form for serial numbers.
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