Contact channels
Monoprice’s enquiry form distinguishes customer service, product support and returns. Have the order or product reference ready and use the current return instructions before sending an item back.
Company website
Company enquiry page
Before getting in touch
The telephone listed for Monoprice is published for Customer support. Identify the product name, software version and any error shown.
- Note the product name and software version.
- If the issue concerns a payment, check who billed you.
- Keep the reference from any earlier support case.
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